In compliance with current regulations, the entity Comercializadora Valentina España, C.B. That operates through the Internet from this website www.cashgolosinas.com the general contracting conditions of the products and / or services offered through this and of which the rights and obligations of the parties are generated are detailed below.
The General Conditions of Contract (hereinafter "Conditions") have the function of regulating the relationship between Comercializadora Valentina España, C.B. – www.cashgolosinas.com (hereinafter the "Provider") and customers (hereinafter the "User"), relating to all transactions carried out through the website of the online store.
● COMPANY NAME: Comercializadora Valentina España, C.B.
● COMMERCIAL NAME: Cashgolosins
● CIF: E06714828
● ADDRESS: C/ López de Ayala, 12 Almendralejo (Spain)
● POPULATION: Almendralejo
● PROVINCE: Badajoz
● P.C: 06200
● PHONE: +34 824 62 00 14
● EMAIL: firstname.lastname@example.org
It will be understood by user or client, the Internet user who acquires that condition, through registration on the website, using a form and who is assigned user keys and password, over which he has full responsibility for use and custody, being responsible for the veracity of the personal data provided to the provider, as we will see in the User Registration section.
By accepting these Conditions, the User declares:
1. That it is a person with capacity to contract according to current regulations.
2. That you have read and accept these Conditions.
The User will always have access and in any case, prior to the start of the product contracting procedure, to the conditions, which may be stored and / or reproduced on a durable medium.
Validity or Duration
The period of validity or duration of these Conditions and particular conditions of contract will be the time that they remain published on the aforementioned website and will be applicable from the moment the User makes use of the website, and / or proceeds to the contracting of any products.
The provider reserves the right to unilaterally modify these Conditions, without affecting the goods or promotions that were acquired prior to the modification by the User.
The User undertakes to carefully read the contracting conditions, each time he proceeds to the contracting of any product since they have been subject to modification since the last time he accessed.
If any clause included in these Conditions is declared totally or partially null or ineffective, such nullity will affect only that provision or the part of it that is null or ineffective, subsisting in all the rest the Conditions.
Object of the contract
The purpose of this contract is to regulate the contractual relationship of sale born between the provider and the user at the time he accepts the purchase during the online contracting process through the mechanisms set out below.
The contractual relationship of sale entails the delivery, in exchange for a certain price and publicly exposed through the website, of one or more specific products.
Each of these products may be subject to a specific regulation through the particular contracting conditions of each of them, of which more detail will be given in the section of guarantee, returns, withdrawal, or in the technical sheet itself. of the product, due to the different formats in which the products are marketed, their packaging or their own nature.
The User may register on the web, in the upper right button with the user symbol. For which, you will enter the personal data required as mandatory will be: name and surname, email and password.
Registering as a User of the store will provide you with access to the web, the purchase of products and the receipt of newsletters / newsletter with information about the company and its products.
You will then be redirected to a page where we will confirm the creation of your account and where we will find the actions you can perform from it.
‐ Edit data
‐ Change password
ORDERS AND FAVORITES:
‐ My orders
‐ Log out
‐ Delete account
The user will select a username and password, committing to make diligent use of them, and not make them available to third parties, as well as to communicate to the provider the loss or theft of the same or possible access by an unauthorized third party, so that the provider proceeds to the immediate blocking. The user has full responsibility for its use and custody, being responsible for the veracity of the personal data provided to the provider.
The user may not choose as a username words that are intended to confuse others by identifying him as an integral member of the provider, as wellas, insulting expressions and in general, contrary to the law or the requirements of morality and good customs.
This website operates and sells, only in the European Union, Norway, United Kingdom, Switzerland, Canada, USA. and Mexico. Hereinafter, this geographical area will be understood as "the Territory". Therefore, only the products are shipped and distributed in the Territory. The use of this website, as well as any purchase made on it is considered made in Spain, and therefore subject to current Spanish laws and regulations .
The Provider does not accept or deliver orders outside the aforementioned Territory.
All of the above is indicated without prejudice to the fact that we may soon offer these services in the excluded areas, in which case it will be announced in advance on this website.
The Provider pays great attention to the information related to the characteristics of the products through technical descriptions and photographs of them. All this is done within the limit of the technique and respecting the standards of the market.
Taxes, currency and shipping costs
In accordance with current regulations, any purchase made through the website will be subject to Value Added Tax (VAT).
The prices indicated for each product include Value Added Tax (VAT) and in any case will be expressed in the Euro currency (€). These prices, unless expressly stated otherwise, do not include shipping costs or any other additional services and annexes to the product purchased.
Language in which the contract is developed
The contracting procedure and the pre-contractual information is in Spanish and this language will be used to carry out the contract.
Steps of the Contracting / Purchasing Process
In order to start the process of contracting products at www.cashgolosinas.com, it is first necessary to register as a user, pressing the button that appears on the main page of the website with the user symbol and filling in the mandatory data requested. After registration, the assignment of the username and password occurs automatically, according to those previously chosen by the interested party.
The registration system is not equipped with a user verification system in the registration process. So before the activation of the user in the system, a welcome message is sent to the email. Once registered correctly, the user will be able to enter with his username and password to the control panel of his profile to be able to manage all those functions that the provider of the page has made available to him, such as the section of account data, my orders and the possibility of exercising rights.
Once registered, you can proceed to the purchase of your product(s).
The purchase process is easy and simple.
Adding products to the cart and following the instructions on the screen you will reach the purchase and payment process where the system will ask you for all the data one by one.
Provisions to be taken into account in the purchase process.
The purchase of the products is under stock. All products are with updated stock in our computer system and warehouse.
Types of products
The website has a wide variety of food and beverage products, distributed in categories for easy search.
Maximum order amount
There is no maximum order.
Howto upload my order
To cancel an order after making a purchase, it may be canceled with the right to a full refund provided that the following conditions are met:
· The order has not left our warehouses or is in transit to the indicated address.
· For orders that have already left the facilities of Comercializadora Valentina España, C.B. – www.cashgolosinas.com, the courier company will be notified and in this case, the amount of return to the customer would be full except for shipping costs.
· To request the cancellation of your order you mustsend an email to the email@example.com address.
Shipping costs and methods and delivery time
Shipping costs from € 5. for shipments and will be made by the supplier's transport company.
The shipping method is at home, although the user can pick up their merchandise in the physical store of the Provider for free.
The order will besent to the address you indicated at the time you made your purchase. The provider does not guarantee delivery to post office boxes.
The delivery time
Between the placing of the order and the date of the first delivery attempt by the transport company at the address indicated in the order, it corresponds to a maximum of 72 hours.
We advise you that when receiving your package verify that everything is in accordance with your order and that the packaging of the package is in perfect condition, then sign with reservations and indicate by hand on the delivery note of the carrier if you foundany anomaly when receiving it. When opening your package, if you find that the delivered items are not in conformity with your order or are damaged, please contact our Customer Service, see your epigraph.
Where can I check my invoice?
The invoice can be viewed and downloaded from the user's dashboard. In turn, the invoice will always be delivered printed with the order.
Value added tax
In accordance with current regulations, any purchase made through the website will be subject to Value Added Tax (VAT).
In general, the User may choose the payment method:
Payment by debit or credit card, transfer Band PayPal
Once you have validated all the information about your purchase (items, shipping methods, delivery and billing address) a choice will appear to choose which payment method you want to use and enter your data.
In the event that the payment platform informs of the denial of the card, the order will be automatically canceled, informing the customer online and at the moment, of the cancellation as we have mentioned above.
Card details will not be stored in our database. These data are protected at all times thanks to the servers of the banking entities that use SSL encryption in their communications.
General Provisions on the Payment Process
· The payment order given by the User necessarily implies adherence to these General Conditions as wellas the particular conditions of the order.
· For any payment method chosen by the User, all payments will be subject to the terms and conditions applicable to the User by the financial institutions involved or by the payment platforms in a secure manner (e.g. Visa, MasterCard, Iupay, etc.).
· Once the payment has been made correctly, the User will receive two informative and confirmation emails that accredit the essential conditions of the operation or Services contracted, and description of the provision of this.
Products sent to the address indicated by the User
The confirmation email will contain the invoice of the product with which the User may, upon receipt of the order, request the guarantee from the corresponding merchant.
In any case, through the website, the User will always have access to the information of their orders and their corresponding invoices for the purchases purchased.
The Provider reserves the right to cancel payments or orders in the event of indications of fraudulent operations, informing the competent authorities of the behaviors that are susceptible to investigation for the prevention of fraud.
Returns of defective, damaged or incorrect products or exercising the right of withdrawal
Once you have received your order, you can withdraw from your purchase, as long as the product has not been used, has its original packaging and corresponding manuals, as well as all its original accessories or promotional gifts if there are within 15 calendar days after receipt of your order.
We remind you that, when making use of your right of withdrawal, the refund of the money paid for the product / s purchased will be made and will include the amount of the purchase and if they have existed, the delivery costs in the least expensive mode of ordinary delivery. Likewise, in case you opt for the option of collecting the product at your home, the costs of the collection itself will be borne by the customer.
Items may not be returned, exercising the right of withdrawal, that do not have their original packaging intact and unsealed as well asany type of personalized product for the customer. In this sense, the return of all those products that present some type of manipulation of the protective film of the box or wrapping will not be accepted, otherwise the value of the article will suffer a depreciation of the same.
In the case of products that require their opening and use in order to know if they work properly, the Provider will require to accept their return that the product that is returned is in perfect condition and also, having all its elements, packaging and packaging. And you must also ensure that:
a) It has not been used incorrectly or negligently, has not been handled improperly or recklessly, and has not been subjected to abnormal or harmful conditions.
b) You have not been involved in any accident or damaged while attempting to repair or modify it.
c) Has not been used contrary to the manufacturer's instructions for the Product.
d) It has not deteriorated due to natural wear and tear after receipt.
In the event that the product does not meet any of the above requirements, we may decide, at our discretion, not to repair or replace the product or refund the amount paid and / or we may ask you to reimburse all transport and overhaul costs, arising according to the current standard rates .
To carry out such withdrawal, we may charge the aforementioned costs to your credit or debit card account or use the payment details provided when placing the Order.
In case of defective product, the Provider will proceed, as appropriate, to the repair, replacement, price reduction or termination of the contract, procedures that will be free for the consumer and user.
In the event that the product or its packaging has suffered any damage or is not in the original shipping conditions, the value of the item will suffer a depreciation of the same. This provision does not affect the rights recognized to the consumer by the legislation in force.
In cases where you consider that at the time of delivery the product does not conform to the provisions of the Contract is a product damaged during shipment, or is incorrect you must contact us immediately through our contact form, providing the data of the product as wellas the damage suffered, or by calling +34 824 62 00 14 during our customer service hours outlined above or under the heading Customer Service.
Once the return request has been examined, and the appropriate checks have been made, after confirmation via e-mail, we will proceed to collect the product at the place of delivery.
We will carefully examine the returned product and notify you by email within a reasonable time if it is appropriate to return or replace it (if any). The return or replacement of the item will be made as soon as possible and, in any case, within 15 calendar days following the date on which we send you an email confirming that the return or replacement of the non-conforming item is appropriate.
The amounts paid for those products that are returned because of a proven defect or defect will be fully refunded, including the delivery costs incurred to deliver the item. The refund will be made in the same means of payment that was used to pay for the purchase.
The rights recognized by current legislation are safeguarded.
The exchange of an item for a different one will not be accepted, in this case, it must be returned and made a new purchase.
The return of a product purchased on the web can be made in the following way:
Through a collection request at your home which you can make by sending an email requesting the return with your contact information and order number.
In the event that you have received an erroneous order, call us at Customer Service at +34 824 62 00 14 or send us an email to the address firstname.lastname@example.org. We will be happy to assist you to correct the error.
Customer Service: Help, Suggestions and Complaints
At any time, you can contact our Customer Service for help, suggestions or complaints by writing to email@example.com, or by calling +34 824 62 00 14.
All items offered on our website have the official manufacturer's warranty in the legally established terms, for a period of 2 years from the date of delivery.
This warranty period of 2 years, from the delivery of the product, although it does not include deficiencies caused by negligence, blows, incorrect use or improper handling, incorrect installations not carried out by authorized Technical Services when appropriate ... etc. or materials that are worn by use.
The provider reserves the right to request from an official technical service of the brand, a verification of the origin of the problem. In case of a defect caused by a fault of its origin, the repair will be billable. In those cases that justify the application of the guarantee, the repair, replacement of the article, reduction or return will be chosen, in the legally established terms.
So that you can make the guarantee effective, contact the Customer Service, by phone or email, where they will inform you of the process to follow.
Rights of the Provider
● Conserve, modify or suspend your website without prior notice.
● Modify the price of the offers.
● Reject orders due to lack of stock or non-payment of the customer.
● Refuse access to computer tools to customers in case of non-compliance with these conditions.
● Receive the amount of the customer's purchases, accepted the transaction.
● Reserve the domain and retain full ownership of the item until full payment by the customer.
● Not to reproduce, alienate or dispose of the information published by The Provider in all its contents without the express permission of the company itself.
● Proceed to correct or amend human or computer errors.
Limitation of Liability
All information provided by the User to the Provider and through the corresponding forms mustbe truthful. It is the responsibility of the User to keep the data provided, to the Provider, duly updated. In any case, the Provider disclaims any liability for damages caused as a result of having provided false, insufficient, inaccurate or incorrect information.
Access to the website does not imply any obligation on the part of the Provider to verify the authenticity, suitability, completeness, accuracy, adequacy and updating of the information provided by the User through the corresponding forms.
The Provider will not be responsible in those cases in which it corresponds to the parents, guardians or legal representatives of the minor or incapacitated Users, authorize access, provision of personal information or use of the website or the contracting of any products or services provided through of the applications or web platform. It will be the responsibility of the aforementioned parents, guardians or legal representatives to supervise the access and use of the minor or incapacitated person to the contracting of the products and services provided through www.cashgolosinas.com
The access of the Users to the Contents does not imply any obligation on the part of the Provider to control the absence of viruses or computer elements that may have any harmful effect on the User's computer equipment . In any case, it will correspond to the User to have the necessary tools to detect such viruses or computer elements of a harmful nature. Consequently, the provider will not be responsible for any damage caused to the computer equipment of Users or third parties during access to the Contents.
The Provider will not be liablefor interruptions that occur in electricity or telecommunications services that prevent users from using the services offered.
Applicable Law and Jurisdiction
These conditions will be governed or interpreted in accordance with Spanish legislation in that which is not expressly established. The provider and the user agree to submit any dispute that may arise from the provision of the products or services subject to these conditions, to the Courts and Tribunals of the user's domicile.
In the event that the user is domiciled outside Spain, the provider and the user expressly waive any other forum, submitting to the Courts and Tribunals of the domicile of THE OWNER OF THE WEB.
Online dispute resolution platform for consumers and traders
The European Commission has launched a platform to help consumers and traders resolve disputes relating to purchases made online.
Address to the platform: